Cardigan - River Island | Sunglasses - Ray Ban | Boots (similar)
Tee | Jeans | Bag - All Topshop

Never in a million years would I have thought that a simple phone call from my local Topshop offering me a part-time job, would have had such a significant impact on my life.

Up until working in retail, I was an incredibly shy person. Aside from my closest friends, I barely spoke to anyone, and if I did I was practically dying on the inside. (If you listened close enough I'm pretty sure you could hear my insides cringing at my futile attempts to be witty with strangers.) I was also a TOTAL people-pleaser and would literally lose sleep if I discovered someone didn't like me. 

Working in retail provided me the opportunity to tackle these little niggles head-on. Often in situations we are thrown into the deep end, but I believe it's truly the best way to learn and grow. Endless abuse (often from grown men and women in their mid-40s, might I add) has been thrown in my face, all over the sake of a few quid. It used to upset me so much to the point where I would have to physically leave the shop floor to calm myself down. It took a good few months before I realised that I simply didn't deserve this sh*t. To be frank - and I think everyone in a customer service role will agree with me on this - no amount of money makes up for the abuse we take. Suddenly something clicked and I realised that I was above it all. Why would I waste half an hour of my life that I'll never get back arguing with a middle-aged woman for the sake of twenty quid? I stopped smiling and nodding whilst a customer told me 'where to stick my customer care number' and instead started rising above it. In other words, I learned how to stand up for myself. 

 I refuse to let people I don't even care about drain me emotionally, because why should they have that power? As the wonderful babe that is Chloe Plumstead (TheLittlePlum) so eloquently put it, "You’ll know the analogy by now: if you had £86400 in your bank and you lost £10, would you throw the rest away? Or would you move on and live? We each have 86400 seconds in a day, so sacrificing 86390 of those for the sake of 10 seconds lost or stolen is cutting your nose off to spite your face. It’s needlessly self-destructive, and you end up losing more of what you wanted to keep in the first place." (Read her full post here: 

I still get anxious in some situations and am often still shy, but on a far smaller scale and am far better equipped to deal with it now. I'm incredibly proud of who I am now - something I never thought I would be able to say about myself. So Topshop, through the good and the bad, I am endlessly thankful for what you taught me and continue to teach me.



  1. Yes to this post! I have never worked in retail, but I have worked in a demanding job that's emotionally draining and despite the negatives, it teaches you so much. Love that you're embracing the fact that you can be shy, but it's not the end of the world!

    Anika |

    1. Yes, definitely! There are up's and down's in every job but I feel the lessons they teach you are so worthwhile! Thank you so much Anika.

  2. Love your post I work in retail and have done for the last 7 Years it can be the most rewarding job but there’s always that one customer that ruins it all over something silly! you just have to let them get on with it and move on nobody needs that to dampen their day xx

    1. Wow that's amazing! Thank you so much. I think you just have to take the negatives with a pinch of salt because at the end of the day it's never about you personally, no matter how much it seems it is! xx

  3. What a lovely read, and I couldn't agree more, especially on this statement dear " I refuse to let people I don't even care about drain me emotionally". Sometimes, we give people too much power over us. And yes! Money will definitely not compensate for the abuse customer service gets on a daily basis. I'm glad you have found a way to deal with it dear! This is quite an inspiring story. Anyway, I absolutely love your look! So cozy and chic. Love the boots especially.

    Jessica |

    1. So glad you like it. We definitely do, especially whilst surrounded by social media it's hard not to care what people think, but once you realise your self-worth I think you're unstoppable! Thank you so so much, lovely!


Latest Instagrams

© Written By Tasmine. Design by Fearne.